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Always-on AI agent · for 1–10 unit landlords

Your properties, someone always on it — never you on the phone.

Latchstead is an early-access property-management agent for small landlords, designed to coordinate screening, rent collection, maintenance, and bookkeeping workflows — with no human manager on the line. Availability and integrations depend on the supported cohort.

Documented screening workflowACH rent collectionAccounting integrations planned
Latchstead · illustrative activity
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  • 02:14auto
    MAINTENANCE

    Illustrative scenario — Unit 3B sink leak at 2:14 a.m. A case review and owner-selected roster path are shown; this is not a live dispatch or ETA.

  • 06:55auto
    RENT

    Illustrative ACH workflow — posted, retry, and follow-up states shown; this is not a live payment batch.

  • 10:12auto
    SCREENING

    Illustrative screening workflow — criteria, review flags, and an evidence packet concept shown; not a compliance determination.

  • 14:03auto
    BOOKS

    Illustrative bookkeeping workflow — receipt matching and accounting-connection states shown; no live sync is implied.

  • 21:40auto
    COMPLIANCE

    Illustrative notice workflow — a jurisdiction-specific delivery window is shown; local-law review remains required.

today · illustrative sequence · not a live account

The operating loop

Every property signal, routed to the right next move.

  • Screen
  • Collect
  • Fix
  • File

See it run

One tenant cycle. Five minutes. No video file required.

Four illustrative screens show a possible tenant cycle — screening, rent, maintenance, and books. They are synthetic examples, not customer records or proof of live production behavior.

How it works

Built like an operations team. Runs like software.

Four agents — screen, collect, fix, file — each running its own queue, all accountable to a single audit trail. You see the work; the work does not wait for you.

01

Screen applicants with review context

Designed to keep criteria, source data, and decision context together for consistent human review. FCRA-aligned describes the intended workflow, not a certification or legal conclusion.

Adverse-action notice drafting is an early-access workflow concept; landlord and counsel review remain necessary.

02

Collect rent around the lease calendar

Designed to organize ACH collection, reminders, and exception handling around each lease. Provider behavior, bank timing, and availability depend on the early-access implementation.

Jurisdiction-specific notice workflows are planned; verify local requirements before relying on them.

03

Triage maintenance after the office is closed

Designed to receive an after-hours report, classify urgency, record owner/vendor decisions, and preserve a tenant-safe next step. No vendor vetting, acceptance, proof, coverage, or ETA is assumed.

Only landlord-selected roster vendors are supported; no acceptance, guaranteed ETA, or completion proof is invented.

04

Create a clearer path to the books

Designed to organize receipts, ledgers, and owner reporting around accounting integrations. QuickBooks and Xero support is integration-dependent and not presented as a live production sync.

Connection scope, reconciliation behavior, and availability are confirmed during early access.

Why Latchstead

Not another dashboard. The first property company where nobody ever picks up the phone.

Buildium, TenantCloud, Hemlane, AppFolio, Leasey.AI — they all give you a portal and call the work “done.” We removed the human-manager layer so the manager is software, and removed the percentage so the price is honest.

What you’re replacing
What Latchstead does instead
  • 8–10% of monthly rent to a property manager
    A flat monthly subscription. The cut is gone.
  • Tenant portals that hand the work back to you
    An agent that does the work and writes you a one-line summary.
  • Screening that fails — or fails under audit
    A designed screening workflow with review context; not a compliance certification or legal determination.
  • Maintenance that waits until morning
    After-hours triage and a dispatch workflow concept; coverage and timing depend on the market.
  • Books reconciled quarterly (or never)
    An integration path for QuickBooks and Xero; live sync and close behavior are not implied.

Flat subscription

A single monthly price — no 8–10% management cut, no per-tenant surcharges for “premium.”

Review context by design

The product is designed to keep screening, notice, and ledger context together; that design claim is not production validation or a compliance attestation.

Designed for after-hours work

Triage, follow-up, and integration workflows are designed around the calendar, with actual availability depending on the early-access setup.

Evidence from the field

Real pilot proof, published with permission.

Published stories are loaded from the reviewed case-study list. Until a pilot is approved, this area stays visibly empty.

Is Latchstead for you

A good fit for some landlords. Not a fit for others.

Tighten the audience before you tighten the workflow. Two lists — same page, no contact form yet.

Built for
Not a fit for
  • Small / accidental landlords managing roughly 1–20ish units.
  • Remote landlords and out-of-state owners who’d rather not field 2 a.m. tenant calls themselves.
  • Owners who want the work done — screening, rent, maintenance, books — not handed back as a portal to babysit.
  • Large institutional portfolios with their own ops, accounting, and compliance teams.
  • Property management companies with staff and incumbent software already wired up.
  • Landlords who want a fully manual workflow — no automation, no agent in the loop.

Most landlords who write to us are a fit. If you’re on the fence, mail us — we’ll tell you straight up.

Pricing, in pencil

A working offer. A clearer next conversation.

Three illustrative tiers, keyed to portfolio size. No checkout is attached; feature availability, integration scope, and final pricing follow early-access validation.

View the full matrix
Pilot
Start here
Up to 5 units
A focused early-access lane for owners ready to shape the workflow.
  • Screening review workflow
  • Rent and maintenance coordination
  • Direct pilot feedback loop
Standard
6–20 units
A steady operating layer for a small portfolio with recurring work.
  • Everything in Pilot
  • Owner statements and close workflow
  • Accounting connection path
Portfolio Plus
21–50 units
More depth for multi-entity books and a portfolio that needs a closer eye.
  • Everything in Standard
  • Multi-entity bookkeeping workflow
  • Expanded review and reporting scope

Pricing is illustrative until published case studies validate the offer. The full page explains the monthly and annual planning views and the evidence boundary.

Waitlist

We open a few slots each month.Tell us your portfolio size and we'll write when one's yours.

We'll qualify your portfolio size so we open in the right order — let us know how many units you run. No drip sequence, no newsletter — one note, from a human.

1 unit2–5 units6+ units

We'll prioritize access based on portfolio size.

Already have an account? Sign in.

Compliance

Designed around documented workflows. Evidence has boundaries.

The intended workflow keeps screening, notice, and ledger context together. That is a product design claim, not proof of production validation or a compliance attestation.

Read the Trust Center evidence boundary
FCRA

Designed screening packets with reviewable adverse-action drafts; not a compliance certification.

Fair Housing

Designed for consistent criteria review; landlord and legal review remain required.

ACH / NACHA

Planned authorization and retry workflow; provider behavior and availability depend on implementation.

Books

QuickBooks Online and Xero integration path; live sync, reconciliation, and approval are not implied.

Filings

Designed for state-specific notice workflows; verify local requirements before relying on them.

Audit trail

Intended versioned decision context: criteria, source data, timestamp, and workflow identifier.

What it costs

One number. Not a percentage of rent.

A flat subscription competitive with the $55–$75/month incumbent software — with a full operations team’s output attached. No 8–10% manager cut, no per-tenant surcharges for “premium,” no surprise invoices when something breaks at 2 a.m.

For tenants

Already rent through Latchstead?

File a maintenance request from your dashboard — your property + unit pre-fill from your lease and your manager sees it within the response window listed for the severity you choose. Sign in once and the next one is one click.

Submit a maintenance request

New here? Sign in with the email on your lease and we will pre-fill the rest.

FAQ

The questions small landlords actually ask.

If yours isn’t here, send us a question through the contact form or email contact@latchstead.com.

Ready when you are

Stop being the on-call property manager.

Tell us how many units you have and where they are. We’ll come back with a flat-fee quote and a 15-minute walkthrough of the agent in action.

Tell us about your portfolio

One human responds within a business day. The agent stays on the rest.

Visit the Trust Center